SedonaFSU Lt and FSUWeb
SedonaFSU is a Windows Net/Notebook and Tablet application that allows your technicians to view and update inventory, billing and other data instantly, rather than at the end of the day.
By synchronizing with SedonaOffice, SedonaFSU gives your technicians access to all this information when they need it most in the field.
this video demonstrating how the SedonaFSU application works.
With real-time two-way communication, SedonaFSU ensures that important data is captured and synchronized as it is entered from the field. Inventory, billing and other data is updated instantly, rather than at the end of the day.
All customer and service ticket information stored in Sedona Office is available in the palm of your hand. From the field, technicians can use SedonaFSU to:
- View schedules
- View service ticket details
- View system details
- View service call history details
- View all equipment at a particular site
- Enter dispatch, arrival and completion times
- View notes created at the home office
- Add field notes
- Enter parts used for a call
- Resolve service tickets
- Process and collect payments
- Capture customer signatures
SedonaFSU works with any Windows operating system including XP, Vista, and Windows 7. There are a number of options for these devices from manufacturers like HP, Samsung and Toshiba. You choose which device you want to use based on your desired communication protocol, features and functionality.
SedonaFSU can communicate with your home office via WiFi, WiLan or Cellular.
If youre ready to improve your service levels, maximize customer satisfaction, boost productivity and grow your profits, your business needs SedonaFSU.
For more information or to schedule a demo, contact us today at 440-247-5602 or
Now available, the exciting new FSUWeb!
We have done away with the need to
synchronize devices or maintain servers. Give your technicians a live, secure
and interactive web application into the SedonaOffice Service Module.
Contact your SedonaOffice Sales Associate today to find out more information!